Digital Transformation
Definition
Digital transformation is the integration of digital technology into all areas of a business or government, fundamentally changing how organisations operate and deliver value. It involves adopting cloud computing, data analytics, artificial intelligence, and automation to improve efficiency and service delivery.
Context
Oman’s e-Government initiative and the National Digital Economy Programme are driving digital transformation across public services and the private sector. Vision 2040 positions digitalisation as a cross-cutting enabler of competitiveness and governance improvement.
Example
The Invest Easy platform digitised business registration in Oman, allowing entrepreneurs to complete company formation, licensing, and permit applications online rather than visiting multiple government offices in person.